FAQ

WHAT'S THE BEST WAY TO CONSUME CBD?

Even though there are many ways to use CBD, all of our products come with specific instructions on recommended use. Please make sure you read the product description before purchasing.

WHAT'S THE DIFFERENCE BETWEEN THC AND CBD?

Whereas THC is found abundantly in conventional cannabis strains, the same is true for CBD with industrial hemp strains. Conversely, conventional cannabis strains tend to have a low CBD content, and industrial hemp strains contain a THC content that is so low (under 0.2% – the legal limit under E.U. law), it is deemed to be non-psychoactive.

THC is the sole psychoactive cannabinoid currently known, which is why the recreational markets elsewhere in the world love it so much. In contrast, CBD has no psychoactive effects whatsoever. However, it is a godsend for people looking to exploit the potential benefits of cannabinoids, without the associated and/or unwanted “high”.

IS CBD LEGAL?

That depends on where you live and what source your CBD is derived from.

Under E.U. law, member states are allowed to grow industrial hemp strains which are listed in the European Common Seed Catalogue, and then produce CBD from the raw material.

We source all our products from these E.U.-approved strains, so you can be sure we’re operating legally.

Some member states also allow CBD to be produced and consumed from traditional cannabis strains, but these usually require a medical certificate and/or license, or a direct change to the law, stipulating that CBD can be derived from any strain of the genus cannabis, as recently happened in Gibraltar

If you live outside the E.U., please check your local laws.

CAN I USE CBD PRODUCTS IF I'M ON MEDICATION?

Even though CBD has no well-documented side effects, we advise that you consult your doctor before adding any food or nutritional supplements to your diet.

HOW IS YOUR HEMP PROCESSED?

Once all the raw material has been gathered, we use a method known as “supercritical CO2 extraction” (the gold standard of extraction in this industry), which, as the name implies, uses carbon dioxide to extract the essential oils, as cleanly and efficiently as possible.

After this, we use various forms of secondary processing (including winterisation and fractional distillation), depending on the desired end product, to ensure that all our products are of a premium calibre and are entirely safe to consume.

DOES YOUR HEMP COME FROM ENVIRONMENTALLY-FRIENDLY FARMS?

Indeed, and with no exceptions! We only work with farmers which employ organic, pesticide-free and non-GMO practices.

DO YOU LAB-TEST YOUR PRODUCTS?

We test all our products at every stage of processing, so we can be confident of quality control – there are no harmful substances in any of our products.

We also send a sample of every single end product to Fundacion Canna for testing, regardless of our confidence in quality and repeatability.

In this industry, 3rd party lab-testing is a must! Not only for consumer confidence but to ensure that all products meet strict specifications, with no exceptions!

CAN I USE YOUR PRODUCTS IF I SUFFER FROM ALLERGIES?

Before using any of our products, please check their listed ingredients on the relevant page associated with that product.

If you tend to suffer from any allergy, no matter how minor, to any of our ingredients used in a particular product (for example, PG in our e-liquids), please do not buy or consume that product.

CAN I VAPE YOUR OILS?

We have a specific set of products designed for use in e-cigs, which have no fats or waxes present, in order to provide you with the safest vaping experience possible.

Do not vape our oils as they are not safe for this method of consumption – vaping products which haven’t been specifically processed for this purpose can lead to lipid pneumonia and other unwanted health risks.

WHY BUY FROM US?

Hemp is our passion! We have extensive knowledge and experience when dealing with cannabinoids, and this will be evident from the exceptional customer service provided.

Add to this our impressive product-range and competitive prices, and the question answers itself!

PAYMENT BY PayPal / MasterCard?

Outside of Netherlands, organizations such as PayPal or MasterCard refuse to work with companies activating in the field of cannabis or CBD, these means of payment are not available.

We strive to offer the most possible means of payment, are currently available: bank transfers, payment by cryptocurrency and sending cash.

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